4 Social Media Marketing Mistakes You Need to Stop Making in 2018
Almost every business today is jumping on the bandwagon of social media marketing. Why shouldn't they? After all, their target audience is on social media, which is making it easier for businesses to reach out to them, deliver relevant content, and generate sales. Thanks to social media, real-time interactions between brands and consumers have now become a reality.
But why some businesses succeed while others fail miserably in the game of social media marketing? What is it that pulls some companies behind? Well, it's because these companies make mistakes that prove costly, both in terms of reputation and sales. If you haven't been successful in reaping the best results from your social media campaigns in 2017, perhaps you should take a look at your strategy. You may be making a few mistakes that you need to stop making in 2018. Here are they:
Defining objectives poorly
A social media strategy without objectives is like a helm-less ship. You have to define your objectives clearly before choosing a social channel and chasing behind likes, shares, and comments. You need to eliminate this social-media-only perspective and align your actions with your larger business objectives. Unless you do so from the very beginning, you will not be able to attain the desired ROI from your social media campaigns. Creating a social media strategy with well-defined goals is something you simply shouldn't ignore.
Having no knowledge of consumers
Most social media campaigns of businesses fail because they did not have a clearly defined audience. Unless you know your target audience properly, you cannot expect your campaign to create an impact. As a company using social media marketing, you need to have your fingers on your consumers' pulse. You should have a thorough understanding of their likes, dislikes, geographic location, and demographics in order to make your social media campaign effective.
Choosing the wrong channels
Not knowing where the consumers actually are what often leads companies to the wrong social media channels. Although there are a number of social media platforms, not all will have the audience you wish to reach. What works for one business may not work for the other. As such, this takes us back to the previous point, which talks about having proper knowledge of your consumers. Conduct a market research and find out which social channels are popular among your target audience. This will help you choose the right channel for your business.
Not paying attention to reviews, photos, and videos
Last but certainly not the least, you need to stop ignoring negative reviews and the quality of your photos and videos. Reviews are a good way to know what consumers are talking about your business. Paying attention to reviews, both positive and negative, will help you make necessary changes to your product or advertising campaign. At the same time, you also need to post superior-quality images and videos on your social profiles in order to create a positive impression of your brand. This is something no social media marketer should ignore for outperforming their competitors.
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Posted In: Social Media and Digital Marketing